The verification process is handled by IDnow service.
First of all, you should check that your country is eligible for verification and which document is needed. You will find all these information here.
Open your wallet. On the main page click on the Receive button in the EURO / USD sections, choose Bank and click on your personal link Get verified button.
A Website will open in your browser. Asking you to enter personal information.
Enter the form with your ID information and submit it. After that, this page will open. you will have to choose between webcam or mobile app to make a face-to-face interview.
Once you have chosen and logged in you will have to wait that an Indow's collaborator takes you for a face-to-face. He will ask you some information about you and verify the authenticity of your ID documents.
You will need to have your ID with you during the interview.
Once it's done you will have to enter a personal code send to you. And confirm the end of the interview. And it's done, you will have to wait 2 or 3 days for the confirmation process to be completed. You will be notified by e-mail when you will be eligible for Euro/USD gateway. It will be sent from [email protected] and looked like that:
Object: IDnow 3P8Qhag*******************yKVdFH5hm From: [email protected] Text: Hello! Congratulations! You passed KYC&AML checks successfully and are eligible for making transfer to get EUROTOKEN or USDTOKEN at Waves Wallet. To do so go to your (internet) bank and make a wire transfer from your personal bank account to the following bank accounts. For Euro transfers Beneficiary Bank: Fio bank Beneficiary: CashTan Financial Services s.r.o. Beneficiary bank address: Fio banka, a.s., V Celnici 1028/10, 117 21 Praha 1 Beneficiary account No.: 23**********80 IBAN: CZ94****************1191380 BIC/SWIFT: FIOBCZPPXXX DETAILS OF PAYMENT: CNM-<your waves="" address=""> For USD transfers Beneficiary Bank: Fio bank Beneficiary: CashTan Financial Services s.r.o. Beneficiary bank address: Fio banka, a.s., V Celnici 1028/10, 117 21 Praha 1 Account No.: 26*********82 IBAN: CZ7********************1382 BIC/SWIFT: FIO*******XXX DETAILS OF PAYMENT: CNM-<your waves="" address=""> <pre>IMPORTANT! 1. You MUST fill in the payment details field with the following information: CNM-<your waves="" address="">. If you don't we can't credit your account. EXAMPLE: Payment details: CNM-3P8QhagL*********************dFH5hm 2. You must use the same Waves address that you used to make KYC&ALM request. If you make a mistake or put a different Waves address we can't credit your account. Funds will be credited within 2-5 business days. Our KYC&AML compliance department might hold suspicious transactions for longer period as well as request additional documents proving sources of funds. -- Coinomat.com support Follow us on Facebook https://www.facebook.com/Coinomat and Twitter https://twitter.com/coinomat Best regards, Coinomat Support Best regards, Coinomat Support
Verify that your e-mail comes from the right source - [email protected] and the object is IDnow
If all is good, you can make a deposit following the step described in the email you just receive and above.
If you've been verified and deposited with Euro or USD, you can withdraw Euro or USD back to your bank account.
Notice: First you need to make at least one deposit to get access for withdrawals.
To do so please make a SEND transaction to the Waves address 3P7qtv5Z7AMhwyvf5sM6nLuWWypyjVKb7Us
Fees are 1% from the amount transferred. The minimum amount is 50 USD/Euro. More detailed conditions are available on the official Coinomat gateaway website.
If you have any questions, please send an email to: [email protected]